The much-dreaded “Video TDR Failure” Blue Screen of Death (BSoD) error occasionally makes an appearance when using Windows 10.
Rather than being a Microsoft glitch however, the BSOD is typically related to third party components and software.
Blue screens are often caused by a hard drive issue, memory problem, corrupt system file, or driver issue.
Because there are a number of video TDR failure causes, there are also several possible fixes for the issue.
To solve Video TDR Failure (atikmpag.sys, nvlddmkm.sys or igdkmd64.sys) on Windows 10, you can try the following methods as long as you can access the computer and the BSOD shows after.
If you can’t get onto the PC at all because of the Video TDR Failure however, then do the same but in Safe Mode.
9 Solutions To Fix “VIDEO TDR FAILURE” Blue Screen
Let’s now take a look at some VIDEO_TDR_FAILURE solutions.
Solution #1: Update the Video Driver
The most common reason for Video TDR Failure is the graphics card driver so you need to make sure you’re using the most up to date version.
An older version might clash with Windows 10 and cause similar BSOD like Video Scheduler Internal Error, so updating the graphics card is a good idea.
Use Driver Easy, Driver Booster, Driver Genius or another driver updating tool to update your PC’s drivers.
Any of these can find the most up to date driver versions and install them with one click.
If you prefer to manually update the GPU driver though, these are the steps to follow:
- Open the Start menu
- Type this and press Enter: devmgmt.msc
- Expand “Display Adapters“
- Right click on the “Video driver” than click “Update Driver” and choose how you prefer to update it
- When it has finished updating, reboot the PC
Solution #2: Roll Back the Driver
Sometimes you get a Video TDR Failure error after updating the graphics card driver.
This is because something on your computer is incompatible with the newest version of the driver.
In this case, you have to roll back to the previous driver version to make it work again:
- Open the Start menu and type in: devmgmt.msc
- Find the video driver and double click it
- Open the tab, click “Roll Back Driver” and follow the directions shown on-screen
Note: If the roll back button is grayed out and you can’t click on it, you will need to uninstall the new driver version manually and then download the older one from the manufacturer’s website, before installing that one back manually.
Solution #3: Uninstall the Video Card Driver then Reinstall
Did you try updating and rolling back the driver, and you’re still experiencing a Video TDR Failure error?
If so, the next fix is to reinstall the video driver after uninstalling it.
- Open the Start menu
- Type this and press Enter: devmgmt.msc
- Right click on the “Driver“, click “Uninstall Device” and follow the directions on the screen
- Now use one of the driver update tools listed above, or download the driver from the manufacturer’s website, using whichever of these links is applicable:
- NVIDIA: click here
- Intel: here
- AMD: click here
Once you are on the site you need to choose the model of your graphics card then download the most up to date version, or the previous one, depending which you need.
Install the downloaded driver and hopefully this will fix the error.
Solution #4: Fix Video TDR Failure Due to atikmpag.sys
AMD graphics card users often get the BSoD and on their display it might show a driver called atikmpag.sys along with the error name.
Try the above three solutions first and then try this one if they didn’t work.
- Go to C:\windows\drivers\ and locate “atikmpag.sys“
- Change its name to “atikmpag.sys.old” (you could delete it but it’s best to simply rename it)
- Reinstall the driver (as described step above) or replace it with another from your computer:
- Go to C:\ATI, locate a file named “atikmdag.sy_” or “atikmpag.sy_” and copy it to the desktop
- Open start menu then type “cmd“
- Right click on the prompt, select “Run as an Administrator” and run these commands:
chdir desktop
expand -r atikmdag.sy_ atikmdag.sys
or
expand.exe atikmdag.sy_ atikmdag.sys
- Copy the new copy of “atikmdag.sys” to C:\windows\drivers\ and restart the computer
Solution #5: Fix Video TDR Failure Due to nvlddmkm.sys
The Blue Screen of Death might be to do with the nvlddmkm.sys if you’re using an NVIDIA graphics card.
If this sounds like the scenario, it is necessary to uninstall the NVIDIA driver completely before reinstalling it, following the directions listed above.
Also read: How to Fix ‘CRITICAL_PROCESS_DIED’ BSoD Error?
Solution #6: Fix Video TDR Failure Due to igdkmg64.sys
Uninstall the Intel HD Graphics driver then reinstall it.
Solution #7: Run CHKDSK
Are you still having trouble with the Blue Screen of Death? Don’t worry because there are a couple more fixes to try.
These are the steps to take in order to run the CHKDSK command:
- Press the Windows key + X and click on “Command Prompt” (Admin)
- Type in this command then press Enter (swapping the drive letter (C) for another if necessary):
chkdsk/ f /r C:
- Press “Y“, than “Enter” and restart the computer
Basic disk issues should be repaired!
If one of those was causing the BSOD it should be fixed now.
Solution #8: Analyze Dump File
A dump file is useful in determining why you are getting a stop error using Windows 10.
You need to analyze the minidump file:
- Open Start and click “Run“
- Type this then press Enter: sysdm.cpl
- Click on “Advanced” then “Settings” under the “Startup & Recovery” section
- Click to see the drop down menu under “Write Debugging Information“
- Select “Small Memory Dump (256 kb)” then press OK
- The typical location for the dump will be “%SystemRoot%\Minidump” so you can find it here: C:\Windows\Minidump
Solution #9: Change PCI Express Power Management
If the Video TDR Failure is still happening, you should change the PCI express power management settings, like this:
- Open Start and click “Run“
- Type this and press Enter: powercfg.cpl
- Click on “High Performance” then “Change Plan Settings“
- Click on “Changed Advanced Power Settings“
- Locate “PCI Express” and expand
- Expand “Link State Power Management“
- Where it says “On Battery” and “Plugged In“, change both to Off
- Save then restart your PC
Conclusion
I hope at least one of the nine solutions mentioned above will help you to fix Video TDR Failure blue screen error.
You can also check detailed video guide below: