Sometimes when installing new hardware or software, there can be a conflict between Windows 10 and your video drivers. This can result in a video scheduler internal error, which displays as a ‘Blue Screen of Death’ when the video scheduler detects a fatal violation.
The graphics card and associated driver are typically responsible for the VIDEO_SCHEDULER_INTERNAL_ERROR which shows a stop error code of 0x00000119.
The computer will probably restart if you get this error, after first freezing for several minutes.
The display will crash periodically which can be annoying.
What Causes Video Scheduler Internal Error
Let’s take a closer look at the possible causes of this error:
- Corrupt, outdated or incompatible graphics drivers
- Hardware problems
- Corrupt Windows system files
- Corrupt Windows registry
- Malware or virus infection
7 Solutions to Fix Video Scheduler Internal Error
This issue can crop up at any time, whether you are playing a game, watching a movie or working on a document, but once the Blue Screen of Death appears you won’t be able to save any work.
All you can do then is restart the computer. Before trying to fix the error, create a restore point in case anything goes wrong.
Solution #1: Run System File Checker and Check Disk (SFC and CHKDSK)
- Press the Windows key + X and click on “Command Prompt” (Admin)
- Type this into the cmd then press Enter:
sfc /scannow sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
- Once it is complete you can restart the computer.
- Than right click on the Windows button and choose “Command Prompt” (Admin) again.
- Type this in the cmd prompt:
CHKDSK /f /r
- Type Y then press Enter to schedule the scan in the next reboot
- Finally restart your computer again
Solution #2: Run Deployment Image Servicing and Management (DISM)
- Press the Windows key and X
- Click on “Command Prompt” (Admin)
- Type this into the cmd, pressing Enter after each one:
Dism /Online /Cleanup-Image /StartComponentCleanup Dism /Online /Cleanup-Image /RestoreHealth
If that doesn’t work, try this:
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess
Note: Changing the C:\RepairSource\Windows with your repair source location – recovery disk or Windows installation
- Now run DISM by typing this:
Dism /Online /Cleanup-Image /CheckHealth
- Reboot the computer to save your changes
Solution #3: Uninstall the Graphics Card Driver
- Open the Device Manager and find NVIDIA Graphics Card
- Right click on it and click “Uninstall“
- Click “Yes” if you’re asked for confirmation
- Type “Control” in the Windows search box then select “Control Panel“
- Select “Uninstall a Program“
- Uninstall everything you can see relating to NVIDIA
- Reboot the PC and download the setup directly from the manufacturer’s website (eg the NVIDIA site for an NVIDIA card)
- Reinstall the drivers
Also read: How to Fix “Video TDR Failure” Error?
Solution #4: Update the Graphics Card Drivers
- Press the Windows key + R and type in this: devmgmt.msc
- Open the Display Adapters, right click Nvidia Graphics Card and choose “Enable“
- Right click on the graphics card and click “Update Driver Software“
- Click “Search Automatically for Updated Driver Software“
Hopefully this will fix the problem – if not, ty following:
- Choose “Update Driver Software“
- Click “Browse My Computer for Driver Software“
- Than click on “Let Me Pick from a List of Device Drivers on My Computer“
- Choose the compatible driver from the NVIDIA list then click on “Next“
Once the process has finished, restart the computer
Solution #5: Run a Disk Cleanup
This tool, which is included with Windows, allows you to delete any temporary or unnecessary files.
This is how to do it:
- Go to “This PC“
- Right click on C: drive and click on “Properties“
- Click on “Disk Cleanup” which is under “Capacity” (it will take a while to calculate free-able space)
- Click “Clean Up System Files” under where it says “Description“
- Choose everything listed under Files to be deleted and click “OK“
Once Disk Cleanup is complete, restart the computer to save the changes
Solution #6: Run CCleaner
In the case of malware or a virus, it can be useful to run CCleaner or else run your malware or antivirus program instead. Hopefully this will fix the Video Scheduler Internal Error.
- Download CCleaner then install it by clicking on “setup.exe“
- Follow the on-screen directions
- Now launch CCleaner and click on “Custom“
- See whether anything has to be checked apart from default and click “Analyze“
- When complete, click “Run CCleaner” (all cookies and caches will be cleaned out)
- Click on “Registry“, check all the boxes and click “Scan for Issues” (wait until this is done)
- Select “Fix Selected Issues“
- When asked whether you want to back up changes, choose “Yes” and select “Fix all Selected Issues“
- Reboot the computer
Solution #7: Ensure Windows is Up to Date
- Press the Windows Key + I (this opens Settings)
- Click on “Updates & Security“
- Than Click on “Windows Update” and “Check for Updates” (if any updates are pending, download and install them)
- Reboot your PC
Hopefully one of the above solutions will get rid of the annoying Blue Screen of Death issue caused by the VIDEO_SCHEDULER_INTERNAL_ERROR.
It is best to work through the above fixes one at a time, until you figure out which one works for you.