In this article we are going to look at ‘ERR_CONNECTION_RESET‘ Google Chrome error.
Although the internet is more used today than ever, and Google Chrome is one of the most used browsers, errors can still happen.
And it can be frustrating when they do!
One error which you might have seen is ‘ERR_CONNECTION_RESET‘ which is also called “Error 101“.
This is actually one of Chrome’s most-seen errors, so it is worth knowing how to fix it.
WHAT IS ‘ERR_CONNECTION_RESET’ EXACTLY?
This error basically means something interrupted your connection with the webpage you were attempting to visit.
A stable network connection wasn’t properly established with that webpage and the browser couldn’t open the webpage or load the video or photo you were trying to access.
Because of this, your connection resets.
What Causes This Error?
This error has a variety of causes, which also means there is more than one possible solution for the issue.
When you get this error message, you are offered a couple of fixes on the page: checking the proxy and firewall, and running diagnostics.
Let’s examine those in more detail, and also look at some other potential solutions for the ‘err_connection_reset’ issue.
Before trying any fixes, try to simply reload the page. Either click Reload which is on the left of the search bar, or press the F5 button on your keyboard.
If that works then great! If not, you should check that your internet connection is working properly.
It is also worth restarting the PC to clear out the memory, and also unplugging the router/modem and then plugging it back in.
After doing each of those things, reload the problematic website and see if it now works.
5 Ways To Fix ‘ERR_CONNECTION_RESET’ Error
Are you still getting the error message?
Here are some more solutions you can try for “Chrome Error 101“.
FIX #1: Test the Browser And Also The Website
If the above solutions (restarting the modem/router and PC, and checking your internet connection) haven’t worked, you should check your browser and the website you’re trying to access.
Type another website address into your browser. If that loads, then your internet connection must be working (it also means error ‘ERR_CONNECTION_RESET’ is probably to do with the server of the website you’re trying to visit).
This of course means you can’t fix the problem since it’s not caused by your PC. Contacting the owner of the problematic website is about the only thing you can do here.
Note: Before doing that though, try to open the webpage using another browser, such as Opera or Safari. If the webpage opens in another browser, then you know your Chrome is the problem.
FIX #2: Check Proxy Server Settings
It could be that a proxy server has been defined in your internet settings, which is now blocking the connection’s setup.
A proxy is an intermediary server. It acts like a gateway between the internet and your PC.
You can activate a proxy by plugins or add-ons you have on your browser, or do it automatically.
You need to check your proxy settings then disable access if need be.
This is how to disable them:
- In the Windows search bar, type “Control Panel“, open it and click on “Network and Internet“.
- Now click on “Internet Options“, open the “Connections” tab then click on “LAN settings“.
- In this menu, you can see your system’s proxy settings.
- Find a checked entry saying “Use a Proxy Server for Your LAN” (uncheck this box to deactivate it).
- Click “OK” then see if the ‘err_connection_reset’ error is gone.
If you can’t select or deselect the box, it is a good idea to run a malware check using your antivirus, just in case your PC is infected.
After running the check, try these above steps again.
Note: Bear in mind that some browsers and Chrome extensions have their own settings that they insist on using – this means that you will need to deactivate the browser’s own proxy settings:
- Open Chrome Settings, expand the “Advanced” section and scroll down to “System“, then press it.
- Click on “Open Your Computer’s Proxy Settings” and switch the “Automatically Detect Settings” option “Off” in “Automatic settings“.
- Switch the “Use a Proxy Server” option “Off” in “Manual settings“.
- Click on “Save” then reload and see if Google Chrome Error 101 is fixed.
FIX #3: Clear The Chrome Browser Cache
Not only does the Chrome cache save cookies, your recent searches and passwords, but also data from visited pages.
This is so it can load frequently used webpages more quickly.
Maybe you have visited the problematic website previously and the browser has outdated information.
This old information in the cache can interfere with how your browser is connecting to the website, and cause the ‘err_connection_reset’, ‘ERR_NETWORK_CHANGED‘ or ‘ERR_CACHE_MISS‘ errors.
To see whether this is the case, you need to clear out your browser cache:
- Open Chrome and click the three dots on the top right hand of the screen.
- Open Settings, click on “More Tools” and than on “Clear Browsing Data“.
- Choose “All Time“, select every checkbox and click “OK“.
- Try reloading the page and see whether Chrome error 101 is fixed.
FIX #4: Disable Your Antivirus And Firewall Temporarily
Have none of the above solutions worked? Don’t worry because there are a couple more that you can try.
Antivirus programs and firewalls can sometimes block IP addresses or web applications if it mistakes them for a threat.
Some antivirus programs and firewalls tend to be over-zealous! And this can lead to an ‘err_connection_reset’ issue.
Try to pause or deactivate your antivirus and firewall (only do this if you are sure the webpage you are attempting to use is safe, else you are leaving your PC open to viruses).
If doing this solves the error, you can whitelist the website in your antivirus and firewall, or else install and use an alternative antivirus and/or firewall.
FIX #5: Delete Catalog Entries From Winsock
If you are still having trouble, try this fix to remove Winsock catalog entries.
This is an application which offers an interface so programs can connect using TCP/IP in Windows.
Winsock will generate entries for connections it has established, storing them in its catalog.
It is possible that the error ‘err_connection_reset’ is caused by one of these entries.
You need to reset the Winsock catalog by writing a ‘netsh’ command, using administrator rights:
- Go to Windows search and type “Command Prompt” then choose “Run as Administrator” (is this option not visible? – right click on “Command Prompt” then you should see it.
- Type in “netsh winsock reset” and then press Enter.
- Restart your PC, than open Google Chrome and see if Error 101 persists.
Conclusion
Hopefully one of the above fixes can solve the ‘err_connection_reset’ problem, and you will be able to access the webpage you were trying to get to. Also feel free to check video guide below.
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